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Returns
Unused items can be exchanged or returned within the window below on completed orders.
7-day window
The clock starts when the order is marked completed (delivered). Requests after that window are not accepted online.
The clock starts when the order is marked completed (delivered). Requests after that window are not accepted online.
- Only completed orders are eligible.
- Items must be unused, unwashed, and in original condition with tags if they shipped with them.
- Cash-on-delivery refunds and exchanges are handled offline after we review the request — we will call the phone on the order.
- Start the request from My orders (or the thank-you page) with your order number and phone.
Need help deciding? Call or WhatsApp before you submit.